Information Technology Governance
IT Governance establishes the decision-making process, defines accountability and identifies responsibility for technology across the university. The IT governance structure is designed to create transparency in decision making and establish committee and cross-campus communication. These practices foster partnerships campus wide, create efficiencies, define clear roles and align the goals of ITCS to support the goals of the university.
Communication
Included in that charge is establishment of an IT communication process illustrated by the flowchart below. Click the image to enlarge.